Shipping, Returns & Exchanges
SHIPPING
How long will it take for my order to arrive?
Once your order is placed, please allow approximately 8-10 days for your items to be made and shipped to you. Each piece is meticulously made by our small team in Winnipeg, Manitoba. With a ‘Just-In-Time' production model, we drastically reduce excess and waste by only producing what we sell. Sit back and relax, as we carefully cut and sew your pieces.
FREE SHIPPING on orders over $350 (Canada & USA)
Standard Delivery with tracking number:
Flat shipping rate $9 on orders over $100
Flat shipping rate $15 on orders under $100
RETURNS & EXCHANGES
REGULAR priced items: Items returned unworn, with tags attached, and with original receipt within 14 days of receiving your order for a full refund of the original payment, or can be returned for exchange/store credit up to 30 days.
CAPSULES: Item(s) purchased apart of a capsule with a discount code may only be exchanged for a different colour or size, or returned for store credit.
SALE items: Can only be exchanged or returned for store credit only, unworn and with original tags attached, along with original receipt within 14 days of receiving your order
RESALE items: These items are FINAL SALE and are not eligible for return or exchange.
Artisan Jewelry Items: All jewelry is FINAL SALE and is not eligible for return or exchange.
Custom orders or altered items: Custom orders, re-cuts and any altered items (including hemming) are FINAL SALE and not eligible for return or exchange.
Holiday Return Policy: For holiday gifts, we’re extending returns until the 3rd week of January. Items unworn, with tags attached, and the original receipt can be returned for a full refund or for exchange/store credit within 30 days.
