How long will it take for my order to arrive?

Congratulations. By purchasing from Anne Mulaire, you have chosen a “made-to-order” piece. You are taking a significant step toward a more sustainable planet. Now, sit back and relax, as we carefully cut and sew your order.

Once your order is placed, please allow approximately 6-10 business days for your items to be crafted and shipped to you. Each piece is meticulously made by our dedicated team in Winnipeg, Manitoba. With a ‘Just-In-Time’ production model, we significantly reduce excess and waste by producing only what is needed. So, sit back and relax, as we carefully cut and sew your pieces.

Your order will be shipped Standard Service unless you select an alternative.

How do I know what's happening with my order?

You will receive an email confirming your order with us. As soon as your order has shipped you will receive a second email with your tracking number. If you for some reason do not receive this email, kindly email us at  customerservice@annemulaire.ca  and we will be happy to send you the information!

Once shipped, orders are generally received within 7 business days. We do not ship on Saturdays, Sundays, or holidays. While we will do all we can to ensure your order is delivered on time, Anne Mulaire cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges.

Shipping is not refundable. The customer is responsible for shipping costs to the store for all exchanges or refunds.

Custom orders are not refundable.

CANADA

Order under $350 Standard Delivery with tracking number: $15

FREE SHIPPING on orders over $350

US

Order under $350 Standard Delivery with tracking number: $15

FREE SHIPPING on orders over $350

INTERNATIONAL

Anne Mulaire ships worldwide. We charge a flat rate per order for Standard Delivery including the tracking number.

Rest of the world: $85.00* 

*additional International shipping charges may be applicable depending on the shipping location and rates. Anne Mulaire reserves the right to charge additional shipping charges if the actual shipping costs are more than the stated rate at checkout.

RUSH ORDERS

If you require a rush order please contact us.

Other information:

Prices of goods and services, delivery and other charges displayed on the Anne Mulaire site are current at the time of display. These prices are subject to variation without notice. We will always try to be as accurate as possible with our product descriptions and pricing.